At Cape Town Leak Detection and Plumbing ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.capetownleakdetectionandplumbing.co.za (the "Site"). Please review this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We may collect the following types of information from you when you interact with our Site:
Personal Information:
Name
Contact details, such as email address and phone number
Any other information you provide through forms or direct communication with us
Non-Personal Information:
Device information, including IP address, browser type, and operating system
Site usage data, including pages viewed and links clicked
2. How We Use Your Information
We use the information we collect to:
Respond to inquiries and provide customer support
Process service requests and schedule appointments
Improve the Site’s functionality and user experience
Send you updates, offers, or other promotional materials if you have opted in to receive them
Comply with legal obligations
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as hosting services or analytics providers. These providers are obligated to protect your information.
Legal Compliance: If required by law or in response to valid legal requests, we may disclose your information to comply with legal obligations or protect our rights.
4. Cookies and Tracking Technologies
Our Site may use cookies to enhance your browsing experience and help us analyse site usage. Cookies are small files stored on your device. You can control cookies through your browser settings, and you may disable them if preferred, although this may affect certain functionalities of the Site.
5. Data Security
We take reasonable precautions to protect your information. However, no online transmission or storage system is fully secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
You have the right to:
Request access to your personal information
Request corrections or updates to your personal information
Request deletion of your personal information, subject to certain legal exceptions
If you would like to exercise any of these rights, please contact us using the information provided below.
7. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party websites. Please review their privacy policies before engaging with them.
8. Children's Privacy
Our Site is not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any changes will be posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
